Care Coordinator

Experienced Care Coordinator Needed - DRIVERS ONLY

Care Coordinator Role Requirements:

Essential:

• Computer literate including Microsoft Office
• Ability to learn new computer systems
• Excellent administration skills
• A polite and professional telephone manner
• The ability to work well under pressure

Desirable:

• Experience in a care environment would be beneficial but is not essential for this role
• Driver with own vehicle.
• Excellent administration skills
• Experience working on CM2000 and/or Cold Harbour. Full training will be provided if you don't have experience with this.

Care Coordinator Role Responsibilities:

• Receiving inbound calls
• Working to resolve any absence issues in the staff team by calling around our bank staff and staff not currently on shift to see if they would be able to help cover and re-locating support workers when needed.
• You'll be the first port of call for any payment queries.
• You will be responsible for writing rotas and recording any changes to these onto our data entry system (Cold Harbour).
• Updating staff personnel files
• Ensuring staff have signed into their shifts correctly on our monitoring system
• Working alongside the Branch Manager and Field Support Supervisors to ensure all paperwork for the people we support is up to date.

Whilst this role is predominantly office based, please note that it will involve being on the on-call rota to cover when the office is shut. You will be required to work one weekend every 6 weeks as part of an on call rota Driver: Driver with own vehicle